Survey
Prepared by
Company Name
Contact info
Please grade each item by selecting the appropriate option, and add comments as needed.
Delivery of Products or Samples
N/A
Poor
Fair
Good
Excellent
Availability of Sales People
N/A
Poor
Fair
Good
Excellent
Response to Problems or Concerns
N/A
Poor
Fair
Good
Excellent
product quality
N/A
Poor
Fair
Good
Excellent
working relationship / communication
N/A
Poor
Fair
Good
Excellent
engineering support
N/A
Poor
Fair
Good
Excellent
if there was one thing that we could do to improve our customer support, what would it be?
Yes
No
are there other products or services that we should offer?
Yes
No
would you recommend us to other customers?
Yes
No
how do you prefer to communicate with us?
Phone
Fax
Email
In Person
do not want to be contacted
Document No: GM4506 / Rev. Date 1/6/2022
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